FAQs

Who handles snow removal in Raspberry Falls?

The Virginia Department of Transportation (VDOT) and HOA contractors share responsibility for clearing snow in the community.   The “eyebrows”, Fox Creek Lane, and Hunters Crossing are managed by HOA contractors (Blake Landscaping).  All others are VDOT.  Below are some resources that residents may find useful.

ARCGIS Who Maintains My Street

VDOT Real Time Snow Plow Map

VDOT’s Top 5 Snow Removal Questions



When is trash picked up?

Raspberry Falls contracts with Bates Trash Removal for trash and recycling pickup. Service-related requests and questions should be directed to their customer service department at 703-212-9395. Please visit their website for the most current information on residential pickup guidelines and holiday/inclement weather schedules.

Weekly Schedule:

  • Trash pickup days: Monday and Thursday.  Crews begin as early as 7am.
  • Recycling pickup: Thursday.  Crews begin as early as 6am.
  • Brush/Yard Waste pickup: Mondays, Mar 1-Dec 31.  Yard waste MUST be placed in separate containers marked “yard waste” or in biodegradable bags.  Brush should be tied in bundles and placed at the curb.
  • Bulk Pickup: Thursday.  Maximum bulk pickup of 3 items, no more than 50lbs per item.  No metal appliances such as refrigerators, washers, dryers, hot water heaters, etc.  However, those may be picked up by appointment and will be charged a fee (to be quoted by Bates).
  • Christmas trees will be picked up during the first two weeks of January, weather permitting.

Holiday Schedule:

  • There will be no pickup on the following Holidays:  New Years Day, memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.  Service will be resumed on the next regularly scheduled pick up day.

About Recycling:

  • Bates Trash Removal uses a “single-stream” recycling process.
  • Acceptable items include junk mail, magazines, catalogs, newspapers, phone books, cereal and cracker boxes, flattened cardboard, plastics, aluminum/steel cans, and corrugated cardboard glass.
  • Additional information about items that can be recycled can be found on this Bates Recycling pdf.

Containers Provided by Bates as Part of the Contract:

  • One 95-gallon trash container per address (wheels, attached lid)
  • One 95-gallon recycling container per address (wheels, attached lid)
  • Extra containers: Contact Bates Trash Removal directly to order

Reminders:

  • Trash and recycle containers must be kept out of sight at all times except on pickup days.
  • Containers may be placed curbside after sundown the day before pickup, but must be removed before sundown the day of pickup.

Bates Trash Removal contact: 703-212-9395



How do I obtain the HOA resale package for my home?

If you are selling your Raspberry Falls home or property, the required resale package can be ordered via the internet at Cardinal Management Group Website.

 

Note: By law (the Virginia Property Owners Association Act) you must supply the potential purchaser a resale package for review when you ratify a purchase contract and prior to settlement.



How do I obtain access to the Owners/Residents Portal?

Raspberry Falls property owners/residents can register for access to the Owners/Residents Portal by clicking the Resident Sign In button above.   This portal gives access to the Governing Docs, Meeting Minutes, homeowner Directory (for those who opted in to share their information), HOA calendar, and other information.



Where can I buy the Raspberry decorative, black cast aluminum mail box?

The mailbox style in Raspberry Falls was selected to create a unifying appearance in the community.

Our mailbox systems are comprised of the following components:

  • #5 post
  • “0K” Box
  • Number plate #1
  • “Brass metal” colored numbers for the address plate
  • Newspaper Bin (NPH 6)
  • “S” decorative scroll

If your numbers are faded and need to be replaced, you may NOT paint them yourselves, as paint colors vary greatly and are not guaranteed to match.  Please order official replacement numbers.

Owners who need to repair or replace their mailbox have three options to procure these mailbox components.  You may procure directly from the Original Equipment Manufacturer (OEM), Imperial Mailbox Systems.  They will ship you the parts you need, and you may install the parts yourself.

Alternatively, you can order from one of their resellers, which also provides optional installation services.  The two closest resellers are Mainstreet Mailboxes (aka Delmarva Mailboxes) & MidAtlantic Mailboxes.

To purchase directly from the OEM, Imperial Mailbox Systems, please reach out to Amanda and Brittany.  They will provide pricing for each component, which should include an 18% discount off of their online price. They can be reached at imperialmailboxsystems.com (as kimberly@ and brittany@).  You can also call 1-800-647-0777, ext 228 & ext 221 respectively.  Imperial also offers smaller subcomponents such as replacement flags, brass knobs for the door, 2” brass numbers, and hinges.

You can also call or visit their local resellers if you need components, or if you need installation services.  Contact information for Mainstreet & MidAtlantic Mailboxes is below:

Mainstreet Mailboxes & More, Inc.

8758 Virginia Meadows Dr.

Manassas, VA  20109

571-379-8454

sales@mainstreet-mailboxes.com

https://mainstreet-mailboxes.com/

Midatlantic Mailboxes

550 Highland Street, Suite 420

Frederick, MD 21701

301-620-7585

customerservice@midatlanticmailboxes.com

http://www.midatlanticmailboxes.com

 

Regardless of who you work with, always reference that you live in Raspberry Falls (aka Moorlands), as they should know what you need based on that information.  However, it is your responsibility to ensure that the correct mailbox system is ordered to match the neighborhood standard.



Who controls the Raspberry Falls HOA?

Raspberry Falls is a covenants controlled community, meaning it has a homeowners association. Our association is the Raspberry Falls Homeowners Association, Inc. It was originally named the Moorlands HOA.

The Raspberry Falls HOA has an elected Board of Directors comprised of volunteer homeowners. The Board provides direction to a professional management company the HOA employs. Each homeowner pays an annual fee and abides by the covenants of the homeowners association. Please see the Contact Us page to contact the management company and the Board.

Raspberry Falls Board of Directors:

President – David Goodrum

Vice President – Jim Lewis

Secretary – Tim Hjort

Treasurer – Rob LeBlanc

Director – Al Saunders



What is the procedure for obtaining HOA approval for exterior property modifications?

Please log into the Resident Portal by clicking the Resident Sign In button above. Then visit the Documents page and find the Architectural Modifications folder.



What is the law/regulation regarding neighborhood solicitors/peddlers?

The County has a specific law (ordinance) on neighborhood solicitors. Check out this link: County Ordinance Chapter 828: Solicitors and Peddlers. Know the law before you report incidents to the Sheriff’s office. See this article in the Loudoun Tribune in 2018 too.



How are the Raspberry Falls HOA and the Raspberry Falls Golf & Hunt Club related?

Although they are separate corporations, they share a harmonious relationship and take pride in making our community a unique showplace with beautiful homes, outstanding social opportunities, and a first-class country club and Gary Player golf course.

The Raspberry Falls Golf & Hunt Club is a public course.  Please visit their website for more information about this wonderful amenity in our community!



Is there an extra fee for residents to use the pool and tennis courts?

No, there is no extra fee.  Use of these amenities is included in the HOA fee and is restricted to homeowners, their families and guests.



What is the policy on hunting and shooting in Raspberry Falls?

Hunting is prohibited on property within Raspberry Falls. Hunting and shooting in general is regulated by state (specifically the Virginia Department of Game and Inland Fisheries) and county law. From time to time, residents may hear gunfire from areas adjacent to Raspberry Falls.  Loudoun County permits recreational shooting provided it is done in a safe manner and not within 100 yards of a house (unless the homeowner has given permission).  Hunting season is generally November/December and the same rules apply in terms of firearms being discharged.  Hunting in the area is restricted to private property.  Many large private tracts of land surround Raspberry Falls and hunters are commonly seen and heard throughout hunting season.